Volaris

Asesor Lead BJX Job

Volaris

What You'll Do

Manage customer reports and ensure team shift coverage. Follow up on baggage incidents and ensure adherence to procedures and policies. Be responsible for customer satisfaction and problem resolution.

What We're Looking For

High school diploma required, preferably a bachelor's degree. At least 1 year of experience in customer service, baggage handling, and flight closure procedures. Basic to intermediate English proficiency and intermediate Microsoft Office skills required.

Additional Information

Experience Level

Lead / Principal

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site