Sustainment Technician
InfiosCore Responsibilities
The role involves assisting users via phone, email, or company ticketing systems, applying consultative solutions, and aiding in problem analysis. Responsibilities also include ensuring service quality meets agreed-upon levels and consulting technical documentation while testing issues in the environment.
Requirements
Candidates must have at least one year of experience in technical customer support and be currently enrolled in or have completed the third semester of Computer Science, Information Systems, or a related field. Required technical knowledge includes basic database skills, Windows operating systems, and network concepts.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Portuguese
Work Mode
Remote