Technical Support Engineer II - Applications
GoFundMeCore Responsibilities
The Technical Support Engineer II - Applications will manage customer experiences related to technical issues and collaborate with cross-functional teams to resolve escalated cases. They will also document technical details and communicate effectively with both technical and non-technical stakeholders.
Requirements
Candidates should have at least 2 years of experience in technical support engineering and expertise in SaaS application integrations and CRM platforms like Salesforce. Strong communication skills and a process-oriented approach are essential for this role.
Key Skills & Technologies
Additional Information
Experience Level
2-5 years
Job Language
English