Pessoa Coordenadora de Atendimento

Coordinate the customer service team, ensuring excellence in service and customer satisfaction. Develop and implement customer service processes aimed at continuous improvement and operational efficiency. Manage and monitor performance indicators, proposing corrective and preventive actions as necessary.

Bachelor's degree in Administration, Marketing, Communication, or related fields. Postgraduate degree in Business Management, Marketing, or related areas. Previous experience in managing customer service teams.

The company offers study scholarships for undergraduate and postgraduate programs for you and your dependents. Additional benefits include a day off on your birthday, health insurance, and access to a corporate university with various free courses.