Indigo Remote Technical Specialist

Provide real-time case troubleshooting as a Product Expert support resource for Indigo Remote Support Engineers. Collaborate with internal and external teams to prevent and mitigate issues, and assist in training and coaching activities. Architect, deploy, manage, and integrate solutions while engaging in architecture and design reviews to enhance product quality.

Four-year or Graduate Degree in any area or related discipline, or equivalent work experience. Typically requires 7-10 years of experience in remote support or related fields. Proficiency in Excel and PowerPoint, and knowledge of Amazon Web Services, Java, Python, SQL, and Linux.