Vivo (Telefônica Brasil)

Assistente Técnico - Porto Alegre

Vivo (Telefônica Brasil)

What You'll Do

Direct activities to field technicians through control and monitoring systems. Assist supervision in tracking service deadlines and administrative tasks, including scheduling client activities. Monitor quality indicators and signal supervisors about potential deadline losses. Schedule technical visits with clients via phone.

What We're Looking For

High school diploma required. Basic knowledge of Office Suite. Experience in administrative roles and customer service skills are essential.

What We Offer

The company offers flexible benefits that can be chosen through a digital platform, including health insurance, a corporate smartphone with unlimited data, and a bonus or annual PPR. Employees can work remotely up to two times a week and enjoy flexible hours.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid