Core Responsibilities

The role focuses on providing guidance and streamlining processes for delivery riders by resolving doubts and issues in real-time, alongside live operational monitoring for decision-making. Responsibilities include daily tracking of assigned cities and developing action plans for operational improvements.

Requirements

The ideal candidate is an intuitive 'rockstar' with a strong sense of urgency and logical reasoning skills for operational data analysis and execution. Required skills include basic to intermediate SQL, intermediate to advanced Excel, database management, high frustration tolerance, and excellent communication skills.

Additional Information

Experience Level

2-5

Job Language

Spanish (with English translation required for output)

Work Mode

On-site