Core Responsibilities

The role focuses on understanding user behaviors, needs, and motivations through observation, task analysis, and various qualitative and quantitative feedback methodologies. Responsibilities include participating in Business Understanding analysis and defining the end-user for the service or product.

Requirements

Candidates must have experience analyzing quantitative and qualitative information, conducting Usability Testing, and facilitating workshops with business stakeholders and users. Proficiency in tools like blueprint, customer journey mapping, and experience prototypes is required.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

On-site