SONDA

Técnico de Suporte

SONDA

What You'll Do

Provide on-site and remote technical support to executive users, including VPs and senior leadership. Identify, analyze, and resolve technical incidents and requests, ensuring prompt and quality service. Manage priority demands, ensuring deadlines are met and user satisfaction is achieved.

What We're Looking For

Experience in providing technical support to corporate users. Advanced English for communication and technical support. Knowledge of operating systems, corporate tools, and incident resolution.

What We Offer

Flexibility in work arrangements promoting a balance between personal and professional life. Opportunities for professional development and continuous skill evolution.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site