Core Responsibilities

The role involves managing customer experiences to ensure personalized and effective support for students and their families. Additionally, it includes identifying at-risk clients and executing strategies to enhance retention.

Requirements

Candidates should have at least one year of experience in customer success or related fields, with excellent communication skills in Spanish. A proactive and results-oriented profile is essential, along with the ability to work under pressure.

Additional Information

Experience Level

0-2 years

Job Language

Spanish