Core Responsibilities

The role involves tracking and closing maintenance incidents for ATMs, ensuring timely resolution through close communication with engineering and bank branches. Responsibilities include monitoring the entire service cycle from assignment to ticket closure and managing national operations and services.

Requirements

Candidates must have a high school diploma or technical degree, with no prior experience required, although customer service experience in a call center or incident management is desirable. Basic knowledge of Microsoft Office Suite is necessary.

Additional Information

Experience Level

0-2

Job Language

Spanish

Work Mode

Hybrid