Assistente de Atendimento | BO Pagamentos e Conta
C6 BankCore Responsibilities
The role involves analyzing and handling service protocols, primarily for current account products, ensuring correct case resolution and adherence to regulatory guidelines. Key activities include second-level protocol resolution, interfacing with internal areas for technical responses, and focusing on service quality and risk mitigation.
Requirements
Candidates must have a completed degree in Administration, Economics, Accounting, or related fields, along with prior experience in Customer Service and BackOffice operations. Essential skills include knowledge of banking products and regulatory channels, an analytical profile, strong written communication, and the ability to manage strict deadlines.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site