Core Responsibilities

Lead the delivery center operations to achieve SLAs and commercial objectives while ensuring high-quality service delivery. Build and retain a high-performing workforce and act as the senior escalation point for delivery challenges.

Requirements

Proven experience in leading large-scale delivery operations and strong financial acumen are essential. Candidates should also demonstrate the ability to inspire multicultural teams and have a solid understanding of remote delivery models.

Additional Information

Experience Level

5-10 years

Job Language

English