Ejecutivo Front - Minicentro
MetLifeWhat You'll Do
Lead direct customer service interactions via phone, email, or in-person. Supervise and ensure prompt and effective problem resolution for clients. Develop and communicate insurance benefits efficiently to team members and clients. Identify training needs and implement process improvements.
What We're Looking For
Bachelor's degree completed or incomplete in Administration or related fields. Minimum 1-2 years of experience in insurance companies in the Benefits sector. At least 1 year of direct customer service experience. Basic knowledge of insurance in life and health sectors preferred.
What We Offer
We offer a competitive compensation package that includes health insurance, life insurance, and additional benefits beyond the legal requirements in Mexico. Employees can enjoy extended maternity, paternity, and adoption leave, as well as opportunities for volunteering and cultural events.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
Hybrid