MetLife

Ejecutivo Front - Minicentro

MetLife

What You'll Do

Lead direct customer service interactions via phone, email, or in-person. Supervise and ensure prompt and effective problem resolution for clients. Develop and communicate insurance benefits efficiently to team members and clients. Identify training needs and implement process improvements.

What We're Looking For

Bachelor's degree completed or incomplete in Administration or related fields. Minimum 1-2 years of experience in insurance companies in the Benefits sector. At least 1 year of direct customer service experience. Basic knowledge of insurance in life and health sectors preferred.

What We Offer

We offer a competitive compensation package that includes health insurance, life insurance, and additional benefits beyond the legal requirements in Mexico. Employees can enjoy extended maternity, paternity, and adoption leave, as well as opportunities for volunteering and cultural events.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

Hybrid