Call Routing - Bosch Rexroth Specialist

Serve as a first-level point of contact for Bosch Rexroth customers, identifying customer needs and providing world-class customer service. Communicate quotes to customers via phone, email, or chat, and document calls in a CRM tool. Input order entries and purchase orders into the SAP system and respond to customer inquiries with patience.

Minimum HS Diploma, Associates degree preferred. 2+ years of experience in a customer service environment, with strong verbal and written communication skills. Accurate data entry skills (minimum 45 wpm) and proficiency in Microsoft Office Suite required. SAP experience is a plus.