IT Support Engineer I, ITS Support (ONS)
AmazonCore Responsibilities
Provide comprehensive technical support to Amazon employees by diagnosing and resolving end-user computing issues via chat, phone, and email. Manage trouble tickets, maintain documentation, and assist with system outages and technical projects.
Requirements
Requires at least 1-2 years of experience in Windows Server technologies, networking, and corporate IT support. Candidates must possess a high school diploma or equivalent and be fluent in both English and Spanish.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site