Auxiliar Servicios Bancarios
BanorteWhat You'll Do
Manage a high volume of calls related to ATMs, branches, and vaults. Provide quality assistance to internal and external clients, identifying needs and offering efficient solutions. Collect information and execute necessary documentation according to reporting requirements.
What We're Looking For
Bachelor's degree in any field. At least 1 year of experience in areas such as ATMs, call center operations, and customer service. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and familiarity with REMEDY and Avaya CMS.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site