Customer Experience Analyst Eventual
ChubbCore Responsibilities
The analyst will measure and improve customer experience by analyzing feedback and identifying process gaps across various channels. They will also collaborate on digital innovation projects and ensure service quality standards are met.
Requirements
Candidates must hold a professional degree in fields such as Administration, Marketing, or Engineering. At least one year of experience in customer experience, quality service, or process analysis within the financial or insurance sector is required.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site