Strategy & Operations Manager, Customer Success
PayoneerCore Responsibilities
Partner with Regional CS leaders to improve operational performance and execution. Lead cross-functional global CS initiatives from planning through rollout. Drive adoption of new processes, systems, and operating models. Analyze business performance and identify opportunities to improve efficiency, scalability, and customer outcomes.
Requirements
5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role. Proven experience leading cross-functional projects in a global organization. Strong project management, analytical, and stakeholder management skills. Experience with Salesforce and business intelligence tools is a strong advantage.
Additional Information
Experience Level
Senior
Employment Type
permanent
Work Mode
Hybrid