Core Responsibilities

As a Customer Support Coach, you will advocate for customers by providing exceptional support and resolving inquiries across multiple channels. You will also create training materials and gather customer feedback to enhance the platform.

Requirements

Candidates should have at least 1 year of hospitality experience and previous customer service experience is a plus. Fluency in English and Spanish is required, with Portuguese as an additional advantage.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote