Sutherland

Disability and Leave Services Associate - Contract Opportunity

Sutherland

What You'll Do

Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing documentation to adjudicate leaves in compliance with corresponding leave plans and laws. Address and respond to sensitive situations, troubleshoot issues, and facilitate a smooth return to work for employees. Maintain system records to ensure accurate and timely information/documentation.

What We're Looking For

Must be at least 18 years or older. Minimum of 3 subjects inclusive of English or a U.S. high school diploma or GED. Must have flexible availability to work any day and any assigned shift weekly. Experience in customer service is preferred.

What We Offer

Competitive compensation packages inclusive of base pay, incentives, and overtime. Paid training and annual merit increase based on performance. Paid vacation and sick leave annually, along with health and life insurance plans.

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Contract

Work Mode

Remote