Especialista Customer Success | iFood Benefícios

Manage the end-to-end strategic and operational management of the largest and most complex Enterprise accounts. Oversee monthly billing, track costs, and enhance profitability through contract renegotiations, upselling, and cross-selling. Lead complex onboarding journeys, ensuring operational excellence and timely value delivery.

Solid experience in post-sales management for Enterprise clients (B2B). Proven track record in managing complex implementations and onboardings. Advanced English for negotiations and executive reporting. Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Communication, or related fields.

Availability to work in a hybrid model with frequent field visits to clients. The company promotes diversity and inclusion, creating an environment for personal and professional development.