Core Responsibilities

Lead end-to-end improvement projects for FPP case analysis, resolution, and payment processes. Investigate root causes of recurring issues and design data-driven corrective actions to enhance process efficiency.

Requirements

Requires a completed higher education degree and proven experience in project management with autonomous delivery. Proficiency in SQL and/or BigQuery is mandatory, along with knowledge of continuous improvement methodologies like Lean, PDCA, or Six Sigma.

Additional Information

Experience Level

2-5

Job Language

Portuguese

Work Mode

Hybrid