Técnico de Suporte de TI

Provide on-site and remote technical support to users. Analyze and resolve escalated support tickets from levels 1, 2, and 3. Conduct technical diagnostics, identify issues, and direct tickets as needed. Collaborate with vendors and specialized teams to resolve incidents.

Currently pursuing a higher education degree. Experience in user technical support. Basic knowledge of IT support and computer skills. Ability to analyze problems and propose solutions.

Offers a flexible work environment promoting a balance between personal and professional life. Provides professional development opportunities and a collaborative, diverse, and innovative work atmosphere.