Journey Manager (CRM)
KonfíoCore Responsibilities
The role involves generating communication strategies via email, SMS, Push Notifications, and Whatsapp to increase acquisition, spending stimulation, engagement, onboarding, and collections. Responsibilities also include setting up triggers with various teams, meticulously testing assets, launching communications, and monitoring performance impact on business goals.
Requirements
Candidates must have a degree in Digital Marketing, Communication, Information Systems, Software Engineering, or related fields, along with 3 to 5 years of experience managing and optimizing customer journeys or digital communication campaigns. Essential qualifications include a strong focus on performance, CRM expertise, and technical curiosity for SQL and HTML.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
Hybrid