Ejecutivo/a de Atención Telefónica (Ciudad de México, Azcapotzalco)
BBVAWhat You'll Do
Answer calls from insured clients reporting incidents such as accidents, theft, and assistance requests. Capture information in the system and apply attention protocols to ensure a unique experience. Meet established goals set by the call center while maintaining active listening and empathy towards clients in stressful situations.
What We're Looking For
High school diploma completed. Over 1 year of experience in customer service, specifically in a call center environment. Proficient in computer use and information capture, with the ability to generate reports.
What We Offer
The position is 100% on-site at the Tecnoparque offices. Candidates are encouraged to submit their CV in PDF format.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site