Core Responsibilities

The Customer Experience Administrator handles structured administrative tasks supporting customer enquiries, returns, and order issues across multiple brands, focusing on processing returns, refunds, managing customer reviews, and handling payment chargebacks.

Requirements

This detail-oriented, process-driven role requires excellent written and spoken English, strong organizational ability, and comfort working with structured administrative tasks and digital systems.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote