Amazon

Cloud Support Engineer, Deployment/DevOps, AWS Support Engineering

Amazon

What You'll Do

Resolve complex customer issues that span multiple AWS services using structured troubleshooting and root cause analysis. Act as a trusted technical advisor, guiding the adoption and best-practice use of services like Amazon EC2 and Amazon S3. Collaborate with customer stakeholders on incidents and architectural trade-offs, and create technical content to help the team grow.

What We're Looking For

3+ years of technical engineering experience and a Bachelor's degree in Computer Science or equivalent. Experience with administration and troubleshooting for DevOps/Deployment and container orchestration management. Knowledge of cloud computing concepts and experience with any cloud platform.

What We Offer

This role operates on a follow-the-sun model, with working hours based on customer demand. It may require travel of up to 10% or more.

Additional Information

Experience Level

Senior

Job Language

English

Employment Type

Full-time

Work Mode

On-site