FBS Customer Service Representative

Handle customer inquiries about insurance policies and coverage. Resolve moderately complex issues with empathy and professionalism. Document interactions and escalate unresolved cases when needed. Collaborate closely with Claims, Underwriting, and Policy Support teams.

High School Diploma or equivalent required. Fluent English. 1–3 years of customer service experience. Call Center experience highly desirable.

Competitive salary and annual performance-based bonus. Grocery & Restaurant Vouchers. Individual Major Medical Insurance and life Insurance. Career development and continuous training.