Technical Support Engineer – Bilingual English/Spanish – Remote (Mexico)
TenableCore Responsibilities
The role involves bridging the gap between Tenable's products and customers by solving real-world technical challenges related to vulnerability assessment and compliance auditing software. Responsibilities include troubleshooting customer inquiries, analyzing scan results and logs, and ensuring timely problem resolution using remote techniques.
Requirements
Candidates must be fluent in both English and Spanish and located in Mexico, possessing a Bachelor's degree or equivalent experience along with over two years of professional experience in networking, Linux/Unix, macOS, and Windows administration. A demonstrated interest in AI/LLMs and experience supporting enterprise clients with complex technical issues are also required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote