Back Office Customer Care Associate

Proactively process, expedite and follow-up on orders in an accurate, timely and professional manner. Handle incoming and outgoing calls related to customer orders or inquiries. Maintain and defend existing accounts while seeking growth opportunities. Process customer email requests within the required SLA and ensure professionalism at all times.

A minimum of 3-4 CXC/GCE subjects including English Language, or a U.S. high school diploma or GED. Must have a valid government issued ID, TRN and NIS card. Experience in customer service is preferred. Basic Microsoft Office experience required.

Competitive compensation packages including base pay, incentives, and overtime. Paid training, discounts for corporate partners, and excellent training support. Paid vacation and sick leave, health and life insurance, and free transportation for certain shifts.