Analista de Customer Success Pleno para Parceiros | RD Station (Remoto)
RD StationCore Responsibilities
The main challenge involves proactively supporting digital marketing agency partners, training their teams, and ensuring efficient portfolio management and strategic tool adoption to maximize results. Key deliveries include maintaining high-value relationships through strategic meetings, managing product adoption metrics, identifying revenue risks/opportunities, conducting strategic financial negotiations, and ensuring efficient internal and external communication.
Requirements
Candidates must have prior experience in Customer Success, particularly managing strategic portfolios with high client/partner volume and practical experience in challenging financial negotiations. Desired attributes include genuine interest in client support, strong empathy, didactic guidance skills, resilience in problem-solving, good communication, teamwork, and adaptability in a fast-paced environment.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Portuguese
Work Mode
Remote