Raízen

Analista Infraestrutura TI Jr

Raízen

What You'll Do

Monitor network environments and connectivity, identifying alerts and potential impacts on operations. Perform initial analysis and resolution of incidents related to LAN, WAN, Wi-Fi, MPLS links, SD-WAN, and internet. Conduct initial troubleshooting on network equipment and services, coordinating with operators and specialist teams as necessary.

What We're Looking For

Knowledge of TCP/IP networks. Basic to intermediate knowledge of switches, routers, firewalls, corporate Wi-Fi, VPN, DNS, and DHCP. Familiarity with network monitoring tools such as Zabbix, Grafana, or LibreNMS. Understanding of ITIL and incident management.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site