Grupo QuintoAndar | Analista de Cobrança (Collections For Sale)
QuintoAndarCore Responsibilities
The role involves executing the collection process to ensure the receipt of brokerage fees after property sales, utilizing multi-channel communication via phone, WhatsApp, and email for collections and negotiations. Additionally, the analyst will interact with internal stakeholders to resolve pending issues and update control spreadsheets.
Requirements
Candidates must have completed or be pursuing higher education and possess prior experience in customer service, along with excellent written and oral communication skills for dealing with high-standard profiles. Desirable skills include expertise in debt collection, asset recovery, and familiarity with tools like Zendesk, Salesforce, or Trellio.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Portuguese
Work Mode
Remote