What You'll Do
Manage IT support tickets for internal employees, troubleshooting and fixing issues related to internal IT infrastructure. Lead implementation of IT projects, including the design and deployment of new IT systems and services. Monitor performance of SaaS and IT solutions to make recommendations for improving overall IT infrastructure.
What We're Looking For
4-6 years of experience working in IT Operations. Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience. Extensive experience with ITSM and strong technical knowledge in Identity and Access Management (IAM), SSO, and access & license auditing.
What We Offer
100% remote work with flexible hours. Medical Insurance for you and eligible dependents, generous holidays and flexible PTO, competitive phantom equity, and an annual stipend for Learning and Development.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
English
Employment Type
Full-time
Work Mode
Remote