Consultor(a) de Ciclos de Vida de CRM

Map and structure customer and product life cycles for individual, corporate, and agricultural segments. Identify key moments in the journey and design CRM strategies for acquisition, activation, engagement, retention, and recovery. Collaborate with various departments to ensure an integrated customer experience and optimize existing journeys through continuous evaluation and strategic recommendations.

Solid experience in CRM strategy, Lifecycle Marketing, Customer Journey, or Customer Experience. Experience in designing relationship journeys, automated rules, segmentation, and multichannel communications. Strong analytical skills to transform data into actionable business strategies.

The company offers 100% subsidized medical assistance for employees and dependents, dental assistance, meal or food vouchers without deductions, life insurance, private pension, and various wellness programs. Additional benefits include stock purchase options, discounts at pharmacies, extended maternity and paternity leave, and a performance-based bonus.