Grupo QuintoAndar | Analista de Resolução de Conflitos (CSI) - Procon & Canais Críticos
QuintoAndarCore Responsibilities
Manage the end-to-end resolution of critical customer conflicts through channels like Procon and Consumidor.gov. Provide detailed legal and reputational defenses while maintaining high-quality service standards and meeting strict deadlines.
Requirements
Requires previous experience in complex customer service or conflict resolution with excellent communication skills. A background in the real estate sector and knowledge of legal processes or regulatory platforms are considered strong advantages.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Portuguese
Work Mode
Hybrid