PepsiCo

Analista Sr de Customer Service

PepsiCo

What You'll Do

Act as the main integration point between clients, Commercial, Demand Planning, Supply Planning, and Customer Service. Ensure high product availability, service level, and operational efficiency. Lead collaborative agendas and identify opportunities for continuous improvement in customer experience and business results.

What We're Looking For

Bachelor's degree in Administration, Engineering, Logistics, Supply Chain, Economics, or related fields. Experience in Customer Service, Supply Chain, Planning, Logistics, or strategic client management. Intermediate to advanced English and Spanish desired. Experience with SAP system.

What We Offer

Competitive salary with fixed and variable components to achieve financial goals. Flexibility program to balance personal and professional life. Benefits include insurance, telemedicine, and medical check-ups.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Remote