Core Responsibilities

The agent will be responsible for providing support to customers via phone and email regarding reservations, billing, and platform functionality. Key duties include resolving requests efficiently while ensuring a positive customer experience and adhering to internal quality standards.

Requirements

Candidates must have a high school diploma and be available to work on-site in Londrina, possessing good communication and argumentation skills. Essential requirements include facility with systems, multi-screen navigation, and commitment to meeting goals, with a preference against holding a second job.

Additional Information

Experience Level

0-2

Job Language

Portuguese

Work Mode

On-site