Encora Inc.

Mid Support Engineer

Encora Inc.

What You'll Do

Provide production support, continuous monitoring, and incident resolution for US regional applications. Write and troubleshoot SQL queries within Oracle database environments. Monitor and analyze server logs using tools such as Splunk and Dynatrace. Support CI/CD and deployment activities using GitHub and Jenkins.

What We're Looking For

3–8 years of relevant experience in Production Support or related technical support environments. Advanced knowledge of Oracle DB and strong SQL skills. Experience working with Linux-based infrastructure and cloud services. Knowledge of ITIL processes.

What We Offer

We offer a fully remote position with flexible working hours. At Coforge, we hire professionals based solely on their skills and do not discriminate based on various factors.

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Full-time

Work Mode

Remote