SupportYourApp

(Spanish & English C1) Customer Support Consultant (LATAM, remote)

SupportYourApp

Core Responsibilities

The consultant will be responsible for delivering outstanding customer support across phone calls, chats, and emails while building strong, lasting customer relationships. Key duties also involve maintaining a deep understanding of client solutions, meeting KPIs, and communicating effectively with developers and cross-functional specialists.

Requirements

Candidates must possess excellent written and spoken communication skills in both Spanish and English (C1 level minimum) and have at least one year of experience in customer service, including omnichannel support. A personal computer with specific RAM and stable internet speed is also required.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote