Analista Service Desk (Santo Domingo) Job Details | Edrington
EdringtonCore Responsibilities
Provide first-line technical support to end-users, ensuring operational continuity by diagnosing and resolving hardware, software, and network incidents. Manage service requests through the Service Desk tool and assist in the maintenance of IT systems and user devices.
Requirements
Requires a bachelor's degree in IT or a related field and at least one year of relevant experience. Candidates must have strong knowledge of Windows environments, Microsoft 365, networking fundamentals, and advanced English proficiency.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Hybrid