Citi

BANAMEX - Ejecutivo Telefónico de Cobranza

Citi

What You'll Do

Resolve overdue payment issues through advanced negotiation skills. Conduct investigations, including locating clients to develop external contacts. Increase recovery of overdue accounts across various portfolios. Ensure compliance with institutional policies and understand how tasks relate to team functions.

What We're Looking For

1 year of relevant experience in collections or customer service. High school diploma or equivalent. Strong written and verbal communication skills.

What We Offer

On-site position located at CALLE PROLONGACIÓN PEDRO ASCENCIO NO. 1001 PTE., COL. L METEPEC. Work schedule includes 6 working days with 1 day off, availability for evening shifts.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site