What You'll Do

Ensure service level agreements and obligations are met in your area of expertise. Analyze and report on exceptions, offering recommendations for process improvements. Drive standardization and simplification of processes, and provide input for training materials.

What We're Looking For

Experience in a shared service organization and knowledge in your specific process area. Skills in process design and mapping, business requirement gathering, and effective communication. Ability to influence others and work as a team player.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site