Manager Business Strategy

Promote a customer-centric culture to deepen relationships with clients. Lead strategic transformation initiatives within the Customer Experience Center by evaluating alternatives and coordinating implementation. Manage the lifecycle of strategic initiatives by developing business cases and tracking results to ensure operational and commercial benefits.

Bachelor's degree in Industrial Engineering, Administration, Economics, Systems Engineering, or related fields. Minimum of 3 to 5 years of experience in strategy, transformation, process improvement, project management, or consulting. Advanced knowledge of Excel and PowerPoint, with desirable experience in agile methodologies and project management.