Bogotá | Customer Service Specialist I HE

Provide friendly and efficient customer support via phone, chat, or email. Handle inbound and outbound communications while meeting performance goals. Take ownership of customer issues until resolution or escalation. Document interactions accurately and update customer information.

B2+ English communication skills (minimum). High school diploma or equivalent. Ability to multitask and navigate multiple systems efficiently. Customer-focused mindset with strong problem-solving abilities.