Core Responsibilities

The analyst will investigate and resolve operational queries from internal and external clients while collaborating with infrastructure teams to streamline process flows. They are responsible for ensuring service delivery standards are met and managing ad hoc projects to support business needs.

Requirements

Candidates must possess advanced English communication skills and a strong client-oriented focus with prior customer service experience. The role requires the ability to work independently, manage pressurized environments, and demonstrate high attention to detail.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

On-site