IT Service Manager - US Client (Olivos/Barracas)
PwCCore Responsibilities
The IT Service Manager oversees the delivery of quality IT services, monitors vendor compliance, and manages service recovery for major incidents. They also coordinate application issue resolution and support maintenance activities across multiple teams.
Requirements
Candidates must have at least 4 to 5 years of experience in operation, release, and incident management, along with proficiency in ticketing systems like Service Now. Advanced English skills and experience with Agile methodologies are required to interact effectively with US-based clients.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site