Analista de Operações de Cobrança

Manage results and performance of BPOs. Monitor and analyze operational indicators. Identify opportunities and develop action plans to improve results. Conduct continuous improvement projects and plan A/B tests for digital strategies.

Experience in managing BPOs and outsourced operations. Knowledge of operational indicators, productivity, and performance. Experience in project management and continuous improvement.

The company offers profit-sharing, meal assistance, medical and dental plans, childcare assistance, transportation allowance, and various personal support programs.