Tech Support Representative
AccentureWhat You'll Do
Engage in customer service activities via email, phone, and chat. Investigate and resolve customer queries efficiently, ensuring high customer satisfaction. Maintain organized and up-to-date customer records and collaborate with the team to share insights for enhancing customer satisfaction.
What We're Looking For
At least 6 months of experience in Tech Support roles. English at B2 level. Strong customer focus and communication skills. Knowledge of Microsoft Office and experience using CRM solutions is a plus.
What We Offer
Health and Life Insurance, Accenture days, 3 additional vacation days, on-site doctor, birthday leave, and internet reimbursement.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
Hybrid