Accenture

Tech Support Representative

Accenture

What You'll Do

Engage in customer service activities via email, phone, and chat. Investigate and resolve customer queries efficiently, ensuring high customer satisfaction. Maintain organized and up-to-date customer records and collaborate with the team to share insights for enhancing customer satisfaction.

What We're Looking For

At least 6 months of experience in Tech Support roles. English at B2 level. Strong customer focus and communication skills. Knowledge of Microsoft Office and experience using CRM solutions is a plus.

What We Offer

Health and Life Insurance, Accenture days, 3 additional vacation days, on-site doctor, birthday leave, and internet reimbursement.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

Hybrid